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Make-To-Order Production for Service Products

klaus_lhnert
Explorer
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Hi All,

has anyone some experience with SAP R/3 (SD, CS, MM, FI,CO) Make-To-Order Production for Service Products?

Does the Make-To-Order Production Scenarion work for Service Products?

Is there any documentation about Make-To-Order Production Scenarion for Service Products?

Regards

Klaus

Accepted Solutions (1)

Accepted Solutions (1)

klaus_lhnert
Explorer
0 Kudos

It works using transaction OSID to define service products and using requirements class and type to control the creation of service orders or projects for sales document items. All business services can be implemented using these service products.

We have inplemented Customer Center Solution based on this approch for a Atlas Copco (http://www.atlascopco.com/us) with cutomer center in more tham 70 countries.

They make, sell, rent, finance and service

Answers (1)

Answers (1)

Former Member
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The closest we can get to the M2O production scenario is by making the service product a variant. Use characteristics for the service product. Also variant pricing should be used. This way we can achieve at least in part customer's tailored specifications for a service.

Hope this helps.

thanx

Bala