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LSO correspondence, how do I change email from plain text to rich text?

Former Member
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I am using LSO request based correspondence. Day to Day activities. I am using Smartforms in the PWB. The emails get sent in plain text losing all the formatting from the SmartForm. Is there a setting or a BADI that I can use to change the email to either Rich Text or HTML?

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Dear Lori,

did you find a solution for your problem? I am also lookink for a smart way of using Rich Text or HTML.