cancel
Showing results for 
Search instead for 
Did you mean: 

Lockbox Error

former_member857785
Active Participant
0 Kudos

Good Afternoon Folks-

I have been testing lockbox without issue and since our data migration team has uploaded new customers and open a/r, I know am experiencing issues with no hit at the invoice level. I have confirmed that the invoices are open and the file format is correct however I noticed an issue with the format of the information on the Log of Imported Checks.

For some reason, I know have invoice numbers with leading zeroes. For example:

Before migration the information looked like this

5812083

After migration, the information looks like this

005812083

As I mentioned, the format is correct, it is not a keying error by the bank and the invoice is open. Now I don't have a hit because it has 2 zeroes before the invoice number.

As I mentioned we have a new migration of new customer and open a/r yesterday. Now I am unable to have any hits.

Is there anything that could have impacted the FLB2 process to where now it shows 2 zeroes before the reference/invoice numbers under customer and/or open items? Any ideas?

Any help would be greatly appreciated!!

POINTS GUARANTEED!!!!

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member857785
Active Participant
0 Kudos

no reply

Former Member
0 Kudos

Hi CMM !

Iam doing my first project in lockbox configuration and duration is just one month to implement this. CMM , could you please help me during this.

my email id is Jrk_srkr17@yahoo.com. Could you please give me an email id or your phone number where I can reach you.

I will be really thankful to you, if you do this favour