in dunning procedure, we can see line item grace periods. if click the dunning levels button, can see the days in arrears at each dunning level.
what is the difference between Line item grace periods and Days in arrears? i think line item grace periods is after this grace period then only due to start dunning run and count the number of days until it gets dun. correct? what about days in arrears?
Do not leave grace period blank or less than days in
arrears if you do not want to include items in dunning level "0" in your
As per the documentation, the number of grace days (line item) and
days in arrears (first dunning level) you enter will normally be
identical. So if your days in arrears for level 1 is 14, you should also
indicate grace days of 14. Otherwise, if you leave the grace days
blank or less than 14, the system will include also items in arrears
earlier than 14 days (level 1).
As per online documentation:
Grace period shorter than days in arrears
In this case there may be items which are overdue but which do not
reach a certain dunning level due to the days in arrears. Although
these items are printed out, they receive the dunning level zero.
These items alone cannot trigger a dunning notice.