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IW29 - Notification report error

former_member260869
Participant
0 Kudos

Hi All,

While I am executing IW29 display notification,, the report shows different times in completion of time and reference time field/time of change .

For Eg: completion time : 12:55

            reference time : 11:55   ( which is the system time)

            time of change : 11:55 ( which is the system time)

Generally (completion time/reference time/time of change) of them remains the same in the report whereas there is a difference of time  that is appearing recently in the IW29 report.

Could you please help me as to what needs to be done in this issue.

~Arun

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Completion time is different with Reference time.

Time of change will reflect last change done on notification.

Reference time is manual entry to capture the time by which this notification would have been completed. Mostly it will be system time when you do Notification Completion.

Completion time is also manual entry by which physically that notification issue has been addressed.

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi Arun,

Notification reference time is by default influenced by the configuration you set for the specific notification type.

For example: If it is a malfunction type notification set with reference time as Malfunction start then while closing the notification the system by default will bring the Malfunction start as a reference time however it can be manually over written.

Completion date is the notification closing date picked from your system default time.

Regards,

Raj

former_member182535
Active Contributor
0 Kudos

Completion time is actual finished maintenance activities times while reference time is system time which you have performed completion activities.

Completion time is putting by manual entry system.