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Issue in Customer Balances FD33

former_member301027
Participant
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Dear Gurus,

My client using fd33 transaction to see the customer balances, most of the time it is not updated keeping in fact that sales order are there, so it showing the wrong results, when after running the following reports "RVKRED77" data in fd33 get corrected.

can any of my guru share me that why system behaving like this, majority of the time it is not possible to run this report for every or all the customer.

Looking for the gurus feedback.

regards,

Accepted Solutions (0)

Answers (2)

Answers (2)

Lakshmipathi
Active Contributor
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Check the following notes:-

  • Note 15723 - Balance difference - receivables total in credit limit
  • Note 602370 - Credit management: Incorrect total of receivables

Also there are other standard reports which you can compare.  They are

  1. S_ALR_87012168    Due date analysis for open items
  2. S_ALR_87012178    Customer open items analysis by balance of overdue items
  3. S_ALR_87012174    List of customer open items

G. Lakshmipathi

eduardo_hinojosa
Active Contributor
0 Kudos

Hi

See these notes

SAP Note 396338 - Problems in credit management - analysis help

SAP Note 1124271 - Operation concept SAP Credit Management

SAP Note 377165 - Update open credit values for credit management

and related notes. You could find some reasons. Check them in your organization.

I hope this helps you

Regards

Eduardo