Invoice trace and track report

[Former Member]

Problem:

In invoice trace and track report the invoice cannot be scanned, it displays: Error calling application via OLE ALVIEWER.APP

Normally an error message is shown in red but this one in green. Can anybody explain why?

Who is the right people to work on it?

[Former Member]

hi,

as a workaround ,u can use function module rfc_scan * which supports invoice application and this has to be newly bridged in sm59 transaction by basis consultant.so that new settings with business requirement would solve permanantly.

reward if this helps !!!!!!

[Former Member]

Hello,

In sm59 we can see from which system this is coming from? am I right?

thanks

[Former Member]

HI,

u r right ,this is where u can understand the rfc connection and its root segmentation for system connection with external resources.

reward if helps !!!!!!

[Former Member]

Hi,

I think this is now going to be my last question...

But I really want to thank you first for your help...

I understand that the issue about scanning an invoice has something to do with workflow... my question is this.. why is this problem be assigned to basis? what is the difference between the job of the two?

pardon me for my innocence...

Thank you very much

[Former Member]

hi,

it is clear that there is some rfc connection problem.

usually when u r using scanners for invoice application it requires certain basis settings in good speed and other parameters.

so kindly check form ur counterpart.

reward if this helps. !!!!!!!!

[Former Member]

Hi,

Thanks for the inputs... one more thing... if we can't do anything on the connection problem, what else can we do to make a solution on the issue?

thanks..