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Invoice Status Closed when it should be Open

Former Member
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I have a document (AR Invoice) just created but the status is closed. There is no reason to be closed. The balanced due is the same as Total in the document. There is no applied transactions. it was not based in a another document. I have looked in SAP notes but not found any. Any help in these situation ?

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Answers (1)

Answers (1)

Former Member
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What is your B1 version and PL?

Thanks,

Gordon

Former Member
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It is SBO 2007A SP01 PL05

Former Member
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Does the customer have pre-payment?

Former Member
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It does not have prepayments.

Former Member
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How do you add it? Through normal UI, or DI API?

jitin_chawla
Product and Topic Expert
Product and Topic Expert
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Hi,

Please check Note No. : 1096287 regarding the issue mentioned by you. Check the additional code under the SP_TransactionNotification.

Request you to kindly upgrade the copy of the database to a higher patch level and check whether the issue is still reproduced on the upgraded database by entering a few invoices.

Kind Regards,

Jitin

SAP Business One Forum Team

zal_parchem2
Active Contributor
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It seems like more than one person has had this experience: