3 weeks ago
Hi ,
Intercompany credit memo is not working even CR to IG copy control is maintained with routing 013.
When trying to create the intercompany billing IG system is showing "full quantity invoice". When I am selecting IG manually while creating the Billing document then system is allowing to create IG document but in this case sales area and payer got copied from credit memo request but here payer and should should be different.
All the required settings is maintained in system.
Please suggest your valuable inputs.
Request clarification before answering.
Hello @1451236
Kindly verify whether the Business Partner data has been created correctly.
Additionally, ensure the below configuration.
Also You can refer below blogs to get more information
Please check and Let us know the result
Best Regards
Vivek Savant
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Hi ,
Thanks for your reply.
Please find the below screenshot shot.
1. When I tried with only Credit memo request, system is showing this error
2. When I am selecting Billing Type IG manually then system is allowing to create IG billing document type, as copy control CR to IG 013 routine is maintained as per standard in item category level (G2N).
3. Even after creating the manual IG billing document type, system is not taking correct payer and sales area. All the intercompany billing configuration is maintained.
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