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Incorrect Amount on Goods Return

Former Member
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A colleague of mine accepted a delivery that had items missing. My colleague did a Goods Receipt for the full order, then a Goods Return for the missing items. Unfortunately, when processing the goods return, my colleague entered the unit price incorrectly and posted the document.

We now have a situation where the supplier has sent us a credit note with an amount that does not match the credit note on SAP BO which was automatically generated when the GR was posted. I know that posted documents can't be cancelled or amended. I did think about posting a journal entry for the difference, but would this affect the stock average values? Or is there a better way of correcting this?

Many thanks

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Answers (2)

Answers (2)

Active Contributor
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Check Accounting documents created for Goods Receipt and Goods Return posting in your system, then compare to find difference in respective G/L accounts and then decide go for  Subsequent debit or Subsequent credit for that purchase order in transaction code:MIRO.


Biju K

Former Member
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Have you considered the following?

1. Create a PO for the missing items with the same wrong price.

2. Post a GR on the PO of step 1 to balance out the returns.

3. Create a new returns PO with the correct price.

4. Post a goods movement on the returns PO of step 3.

5. Post the credit note on the returns PO of step 3.

6. Clear the financial postings of the faulty credit note and the GR of the PO of step 1.