I am facing a problem when i am copying the Item Master's from my Test Data base to Production Data base as all the service items are not copied only item groups are copying.
Please any one tell how to use Data Transfer Work bench as i don't know how to use it
You should check same group code is available which are providing in copy.
which addon you are using ?
Copy express or Other
if yes make transfer step by step one database to another database.
After select option(Add New and Update existing)
Because second line you talking about Data teansfer workbench ,in this software we import data form CSV,txt and ODBC as datasource.
Manvendra Singh Niranjan