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How to Retrigger Output Parameter Determination Automatically Based on Field Update in Sales Order

t_jungesblut
Participant
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230

We are using Output Parameter Determination (OPD) to send an order confirmation when a specific field is populated in the Sales Order. However, this field is typically updated some time after the initial document creation. Currently, it seems that OPD only executes at the time of Sales Order creation. At that point, the field is not yet populated, so the output is either not triggered, or it fails to meet the output relevance criteria. But when the field is updated, OPD does not re-evaluate, and the output is never triggered or sent. However, When we configure the output without the specific field condition (or any other field), it is triggered successfully. So the retriggering must be the problem.

Is there a way to automatically retrigger OPD based on the field update? Is there potentially another solution to ensure output only triggers when this specific field is populated? We have thoroughly tested different options regarding the determination steps for output type and output relevance, but without success. 

Kind regards, Tim

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zhaoyo
Product and Topic Expert
Product and Topic Expert
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Hello,

Normally if the OPD criteria is not met, output item is stay with "in preparation" status. You can then update sales order to make sure sales order data match to OPD setting. The output item can either be processed manually or triggered automatically when saving the sales order. 

If you want to re-trigger the order confirmation output items in sales order, you can use following SSCUIs to enable order confirmation change:

  • 101214: Assign Output Types for Changed Documents
  • 101873: Define Output Texts
  • 101874: Assign Output Texts to Document Data

Best regards,

Yong 

t_jungesblut
Participant
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Hi Yong,

Are these SSCUIs also relevant for On-Premise systems?

zhaoyo
Product and Topic Expert
Product and Topic Expert
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Hello, No. You can access to IMG directly in On-Premise. The SSCUI is only available in S/4 public cloud.
t_jungesblut
Participant
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Is there a way to automatically re-trigger Outputs for On-Premise systems? I think that's what "ORDER_CONFIRMATION_CHANGE"" is supposed to do, but it doesn't.
zhaoyo
Product and Topic Expert
Product and Topic Expert
Hello, I would assume "ORDER_CONFIRMATION_CHANGE" works similarly between S/4 public cloud and S/4 On-Prem. Please create a ticket if it is not working. thanks!