How to resolve the SAP B1 Schema Export Failing with Backup Exit Code 139?

[pressfit]

Hello,

I am using an hourly export of the B1 Schema from the System Landscape Directory. I am backing up to an NFS share on another server. The NFS share has FULL CONTROL rights to EVERYONE.

It was working fine till now but yesterday, the schema exports started failing with the backup exit code 139. Here are the log entries:

run_backup.sh(9497) 241101-103736: Instance:XXXX Schema:"YYYY" Pid file /var/log/SAPBusinessOne/BackupService/logs/XXXX/YYYY.pid
run_backup.sh(9497) 241101-103736: Instance:XXXX Schema:"YYYY" Begin: Timestamp:241101_103736 User:SYSTEM Password:**** BackupPath:/mnt/schema-backup/XXXX LogFile:/var/log/SAPBusinessOne/BackupService/logs/XXXX/YYYY.log WorkingPath:/tmp/backup_service
run_backup.sh(9497) 241101-103736: Instance:XXXX Schema:"YYYY" GUID:
run_backup.sh(9497) 241101-103736: Instance:XXXX Schema:"YYYY" /usr/sap/SAPBusinessOne/ServerTools/Backup/bin/BackupUtility backup -dbserver 'XXXX' -dbuser 'SYSTEM' -dbpassword:secure:env '****' -database 'YYYY' -location '/mnt/schema-backup/XXXX' -t '/tmp/backup_service' -compress
run_backup.sh(9497) 241101-103738: Instance:XXXX Schema:"YYYY" Finish: Timestamp:241101_103736 BackupExitCode:139

Please help me to resolve this as schema exports are very important for us.

[ManishPant]

Did you tried to delete this file /var/log/SAPBusinessOne/BackupService/logs/XXXX/YYYY.pid and try to schedule export again?

[pressfit]

@ManishPant Yes, I tried deleting it. The error is the same. BackupExitCode:139

[nidhisingh14]

Hi pressfit 

 Please reconfigure the backup service working folder elsewhere and test issue again.

Kind Regards
Nidhi

[ManishPant]

Hi,

There could be issues with the backup location (/mnt/schema-backup/XXXX) or the working directory (/tmp/backup_service), such as permission issues or insufficient disk space.

Could you please check the content of log files.

/var/log/SAPBusinessOne/BackupService/logs/XXXX/YYYY.log