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How to handle rejected invoices?

Dorina_Busa
Product and Topic Expert
Product and Topic Expert
0 Kudos
962

I have configured the workflow so that the accountant gets the rejected invoices back to their inbox. How can this be changed?

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Dorina_Busa
Product and Topic Expert
Product and Topic Expert
0 Kudos

In order to handle rejected invoices I suggest you to create a new workflow and modify the 'Step Sequence' --> 'Exception Handling' according to your business need in the "Manage Workflows for Supplier Invoices" app.

For further information of this subject please see the following SAP Help Portal:

Manage Workflows for Supplier Invoices

https://help.sap.com/viewer/0e602d466b99490187fcbb30d1dc897c/2005.500/en-US/9bd9a6b4124446a5b31ddfec...

Workflow Step Configuration

https://help.sap.com/viewer/0e602d466b99490187fcbb30d1dc897c/2005.500/en-US/81da6d475c614991aade9bfc...