How to fix this issue upgrade.exe return error code 1101 code 2102

[zernansq]

hi Expert

please help to resolve this issue

i am trying to add new tenant on hana on my CCC but always give me this error

my hana version is FP2202 

on my Suse i have intalled hana database and install license manager and web client

thank you so much

Zernan

[EunSeok_Bang]

Hello,

Have you already created system users and assigned it to the customer?

How have you tried creating tenant users?

Would you elaborate how you tried creatting the customer and tenant, and system users and tenant users?

Regards

EunSeok 

[zernansq]

hi EunSeok thank you for this reply...

[zernansq]

yes i have created system user and assign to customer when i created the tenant it give me this error