How to display a KM document iView as ESS link

[Former Member]

Hi Experts,

In my project we have already implemented ESS. As per a new requirement, I have stored a page in KM. I have created KM Document iView. In the project we are already having standard link for ESS --> Personal Information --> Personal Data. Right now this is pointing to a standard iView. I would like to call KM document iView when the user clicks on ESS --> Personal Information --> Personal Data. How we can do so? I tried changing the spro setting in following way

1) I have created iView. The PCD location is as below:

pcd:portal_content/com.aa.all.folder.sabic/com.aa.ep.folder.enterprise_portal/com.aa.portal.folder.iviews/com.aa.portal.folder.singapore_ess/com.sabic.portal.iview.aa.coming_soon

2) In the spro, I selected resource. I create a new resource called ZESS_SERV_COMING_SOON_SG

3) I set URL of Resource Object as

ROLES://portal_content/com.aa.all.folder.sabic/com.aa.ep.folder.enterprise_portal/com.aa.portal.folder.iviews/com.aa.portal.folder.singapore_ess/com.sabic.portal.iview.aa.coming_soon

4) In the spro, I selected the node 'Define Services' for standard link ESS --> Personal Information --> Personal Data. Here I changed the service type to 'Call a Portal Page (PCD)'. I also changed Linked Resource to ZESS_SERV_COMING_SOON_SG.

5) I logged off and again logged into Portal. However, I can not see the link altogether for ESS --> Personal Information --> Personal Data.

6) Please let me know what is wrong with my method.

Please help.

Regards,

Gaurav

[Former Member · Accepted solution]

Did you try clearing the portal navigation cache?

You might also want to turn off caching of the homepage framework in your development portal as per note 837215.

Cheers,

John

[Former Member · Accepted solution]

Hi All,

Thanks for the help. The issue got resolved. I am writing the solution here for the benefit of SDN users

1) Create iView

2) Create Page

3) Attach page in the Role

4) Go to newly created resource. URL of PCD page should be filled up with the value. ROLE://.... path of page in the role.

Regards,

Gary

[Former Member]

hi Gary ,

What is the standard document you have followed could u share that link. It will be thank full if you share that.,

regards,

kishore.

[siddharthrajora]

have you assigned the service to subarea?

ie PTARQ > Homepage custo>services etc