How to delete an WM outbound delivery?

[SAPSupport]

We need to delete some outbound deliveries in the customer production system, which has WM.

The deliveries have been picked and we think this may be the reason why we cannot delete them.

We are using the "Run Outbound Process" app. Can you help us?

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[SAPSupport · Accepted solution]

From the S/4HANA Cloud Public Edition on the Warehouse Management perspective, it is not feasible to delete an outbound delivery or a delivery item. To cancel or reject an outbound delivery effectively, you need to "zero out" the relevant items. If you need to cancel the entire delivery, you may zero all the items within that delivery.

For detailed guidance on how to "reject" an outbound delivery and additional information on reversing a posted goods issue, please refer to the following KBAs:

3052822 - Goods Issue reversal process and Outbound Delivery rejection in SAP S/4HANA Cloud Public E...

3126573 - How to reverse outbound deliveries at EWM S/4HANA Cloud Public Edition system

Best regards,

SAP Support