How to cancel an internal reconciliation

[Former Member]

Dear All,

Our client made a mistake. She has an AR invoice. She copied it to AR credit memo. Now she wants to unapply it.

However, when I go to manage internal reconciliation, I found if I click on this reconciliation, the cancel reconciliation button is gray out. If it is a manually reconciliation, I can see the cancel reconciliation button.

Is there anyway we can cancel the copy to? Thanks.

Regards,

Yuka

[former_member541807 · Accepted solution]

hi,

goto Business Partner -->> Internal Reconciliation -->> Manager Previous Reconciliation -->> in the manager Previous Reconciliation - Selection Criteria provide the parameters needed. then press OK button. then the Manage Previous Reconciliation Window Opens. select the exact Reconciliation from the upper window then the details will be display in the lower part of the window. now you can press the "Cancel Reconciliation" Button.

regards,

Fidel

[Former Member · Accepted solution]

Hi Fidel,

Thanks for the reply. If it is a manually reconciliation, we can cancel it. If it is a reconciliation created automatically, the cancel button is gray out. Any idea? I was wondering this is a system behavior. Thanks.

Regards,

Yuka

[Former Member · Accepted solution]

Hi Yuka,

Yes, you're right. Cancel reconciliation only apply for document reconciled using manual reconciliation. If you copy the A/R Credit Memo from A/R Invoice, you can't cancel / broke the link between respective invoice and credit memo.

If you think about it, it is make sense, since the link between invoice and credit memo was stored in respective document table (OINV and ORIN).

Best Regards,

Hendry Wijaya

[stokerpc · Accepted solution]

Thank you! In a hurry trying to get yearend closed and you helped me clean up a mistake really fast.