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How do I change the Document Type in LSO Correspondences

Former Member
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We are using LSO request based correspondence - Day to Day activities. We are using Smartforms through the Print WorkBench. We are configured to send emails to the employee for classes booked and cancelled. Emails are sent in plain text (RAW) and they lose all the formatting from the SmartForm. (bold and underlined). Is there a setting or a BADI that I can use to change the email to either Rich Text or HTML?



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Dear Nadia,

did you find a solution for your problem? I am also looking for a smart way of using Richt Text or HTML.