on 2023 Oct 06 3:21 PM
Good afternoon.
I am having a problem and need your help.
I have an order receipt that has been registered and then received, shipped, processed for sales, and paid.
There was an error in the order registration, so I cancelled sales, shipping, and receiving.
However, I could not cancel the payment of the order details because the payment had already been made.
I want to change the amount of the order details that I registered by mistake and process the shipment, delivery, and sales again.
Please let me know how to do this.
Request clarification before answering.
What is the error you are facing?
You want to cancel the payment, but can't due to error, correct?
What error do you get?
BR, Owen
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