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Group key on Customer master not maintainable.

Former Member
0 Kudos

Hi All,

Group key field under customer master General data is not editable for some customers only. What restricts us, not maintaining this field.

Thanks

Raghuram

Accepted Solutions (1)

Accepted Solutions (1)

balajiradhika
Active Participant
0 Kudos

Hi,

check with the screen layout of that customer's account group. It might be display.

Regards,

Radhika.

Former Member
0 Kudos

Hi,

Customer 14788 is having Recon Account (5200500) , Group key is editable.

Customer 702270 is having Recon Account (5200500) , Group key is not editable.

So i understood that this field is not controlled by field status. Correct me if i am wrong.

Thanks

Raghuram

Former Member
0 Kudos

HI,

its not a matter of which recon. account is assigned to a customer but the account group triggers if a field in customer master is editable or not. Check for both master data "Extras / administrtive data" to see the account group they belong to.

best regards, Christian

balajiradhika
Active Participant
0 Kudos

Hi

If you are talking about the Customer master record then it is not the field status of recon account but the field status/screen layouts of account group of the customer controls the Master record data

regards,

Radhika.

Former Member
0 Kudos

Hi Radhika,

you are right. Account group restricts this field.

Thanks

Raghuram

Answers (0)