on 2024 Jul 02 9:35 AM
Hello experts,
I have a question and I would like your help .
For example, I want to return an item to the supplier, but this item contains several GRPO documents and I want to return it.
For example, I have 3 goods receipt documents (GRPO), and each one of them contains this item. Let us assume that the first receipt contains 3 pieces. The second receipt is 6 pieces, the third receipt is 8 pieces, and I want to return 9 pieces to the supplier. How do I do that?
In the normal situation I make a return document based on one of the receipt documents, but in this scenario I have several receipt documents... And if I make a return document without depended on a receipt document, then make Copy the receipt documents to AP in this case will require the total quantity of the receipt document without reducing the return.
How can I deal with this problem?
Request clarification before answering.
Dear @ali93 ,
If you are not able to distinctly identify the stock quantity that you ought to return, you should check with vendor, if the item is managed by serial no., otherwise you may choose any of the Goods Receipt from the Goods Return document. Then inform the vendor about the return with appropriate reasons and GRPO nos that you have used for Return (as reference), thereby your vendor could also process them accordingly.
Thanks.
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