Goods Return from user

[former_member81076]

Hi Experts,

We create a Good Return Document but accidentally close the document manually, then we check on Inventory Audit Report and the stock doesn't return to the warehouse. But the journal entry for the inventory account is posted in General Ledger.

Why does this happen? Can you please help us solve this problem?

Thank you & Best Regards

[nikunjmehta2290]

Hello,

If user have created the return based on the delivery note then follow below steps.

1) Open closed Goods Return

2) Right click and select the cancel

3) Create a cancel entry of Goods return

4) Once, the entry is created successfully then delivery is re-open again

Follow the above steps to make reverse process.

Regards,

Nikunj Mehta

[Mrak1]

First

You see how it has arrived. If it is through by delivery note then return delivery or return to vendor using 122 or you can make reversal also .

Step should be performed in sequence

Please see if you have done invoice then it is returned first