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GL account as default Receiver in Customer Service order during settlement rule

Former Member
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Dear All,

We have a situation, where we need to default a GL account as a receiver while settling the Customer Service Order. We have two order types, say .CS01 and CS02 and each order type has a default GL account to settle.

Manually it can be done while creating a settlement rule, but business needs to default based on Order Type and need not to have manual intervention.

How to achieve this.

Help will be greatly appreciated.

regards & thanks.

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Answers (1)

Answers (1)

former_member231942
Participant
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please follow these steps:

KOAB-Select order type- click field selection-make G/L account for basic settlement as input or required

SPRO-Controlling---internal order---Actual Posting---Settlement---Automatic Generation of Settlement Rules

1. Make Strategy sequence

2. Strategy Sequences for Automatic Generation of Settlement Rules

3. Assign Strategy Sequence To Order Type

while order master data creation fill the fields with settlement GL

Settlement rule will be auto generated.

Former Member
0 Kudos

Dear Uzma,

Thanks for your reply.

My order in not Internal Order. It is a Customer Service Order.

I did not find any node in SPRO for Automatic Generation of Settlement Rules under Customer service. Can you let me know the Path?

former_member231942
Participant
0 Kudos


you can do the same for Sale order

Check attatchmentsd-automatic-settlement-rule.jpg

Former Member
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Dear Uzma,

Can we do it for Customer Service Order which are Maintenance Order type and NOT SALES ORDER type.?

regards