I am currently running on the 90-day trial of the S4 HANA fully Activated Appliance. However, I am about to have the license expire. I have reached out to the account executive multiple times and have gotten no response. I have applied for the partner edge program and am still on a pending status with them. My subscription is about to end. However, I do not want to lose the appliance I have used for the past 80 days. How would I get a permanent or 12-month license for the appliance if I cannot go through the account executive or the partner edge program? I also can't find anywhere to purchase them from the store.
you will need a valid S/4 contract (either customer or partner) to use the appliance for a longer time period, same as for any other S/4 system.
You can check your contract status for both S/4 and CAL by clicking "Unlock" on the respective appliance template version.
But if you are missing the S/4 license getting in contact with your AE or partner manager should be the next step.