FBRA Error: 'Document XXXXXXXXX is not purely a clearing document,

[JoannaRose]

An error was encountered in FBRA: 'Document XXXXXXXXX is not purely a clearing document,' and no further details were provided in the error message.

Here's what happened:

1. The user posted a customer payment document through F-28.
2. They manually allocated the payment to two DR documents as full payment.
3. Due to the erroneous posting of the DZ document, the user needed to reverse the clearing document through FBRA, but the above error was encountered.

Could you please help us resolve this error and explain what triggered it?

Thanks

[ajitkumar]

were the credit and debits exact match or is there any residual amount after clearing the 2 DR documents?

[JoannaRose]

there's no residual, below are the values of the documents involve

AB Doc refers to the clearing document

[ajitkumar]

i do not understand how you used F-28 without refering to open items .

[JoannaRose]

This issue still hasn't been resolved.

[ajitkumar]

Can you post the screenshots of line items of all documents . you can hide fields other than posting key, accounts , amount and clearing document