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Fail to view the SAP B1 9.0 PL09 dashboard

former_member193355
Contributor
0 Kudos

Hi Experts,

I have installed SAP B1 9.0 PL09 in W2K12 server std edition.

I also have finished to setup the integration framework and dashboard in the general settings.

But when preview the dashboard using demo Db, i.e., SBODemoAU, the dashboard displays nothing. All of free dashboards available have no result.

Please kindly provide me a solution for this problem. Thank you


Regards,

Steve

Accepted Solutions (1)

Accepted Solutions (1)

kothandaraman_nagarajan
Active Contributor
0 Kudos

Hi,

Do you receive any error message? Please check SAP note:

1619422 - B1ic_Troubleshooting Guide for B1ic
Dashboard/Cockpit

Thanks & Regards,

Nagarajan

former_member193355
Contributor
0 Kudos

Hi,

The problem still persists and I have followed the sap note   1619422  solution but still unable to load the dashboard

Pls help

Rgds,

Steve

kothandaraman_nagarajan
Active Contributor
0 Kudos

Hi,

Please check SAP note similar to above issue.

1576045 - Issues When Activating and Running Dashboards with SAP
Business One 8.81

Thanks & Regards,

Nagarajan

former_member193355
Contributor
0 Kudos

Hi,

Unfortunately, the solution from the note is still unable to solve this issue.

I solved the error by closing the SAP B1 application and then performed the B1DI and JDBC test connections.

Pls kindly provide me a solution for this issue.

THanks,

Steve

kothandaraman_nagarajan
Active Contributor
0 Kudos

Hi,

Please refer 3.2 on SAP note:

1619422 - B1ic_Troubleshooting Guide for B1ic
Dashboard/Cockpit

Thanks & Regards,

Nagarajan

kedalenechong
Participant
0 Kudos

Hi Steve

Have you tried

restart the following services in sequence:

1) SAP Business One Client Agent

2) SAP Business One DI Proxy Service

3) SAP Business One DI Proxy Service Monitor

4) SAP Business One EventSender Service

5) SAP Business One Integration Service

Go to My Cockpit Widget Gallery, drag and drop Dashboard icon to the cockpit empty area

click right top corner, select Settings, Display Customers Receivables Aging etc

Kedalene

kedalenechong
Participant
0 Kudos

Hi Steve

Have you tried

restart the following services in sequence:

1) SAP Business One Client Agent

2) SAP Business One DI Proxy Service

3) SAP Business One DI Proxy Service Monitor

4) SAP Business One EventSender Service

5) SAP Business One Integration Service

Go to My Cockpit Widget Gallery, drag and drop Dashboard icon to the cockpit empty area

click right top corner, select Settings, Display Customers Receivables Aging etc

Kedalene

former_member193355
Contributor
0 Kudos

Hi Kedalene,

Thank you for the solution but however, the problem still occurs.

Every time I tried to preview the dashboard, the SAP b1 application trying to download the adobe flash player installer. I have actually installed the adobe flash player 11

Pls provide me a solution for this issue

Rgds,

Steve

former_member193355
Contributor
0 Kudos

Thanks Nagarajan.

The problem still occurs eventhough I applied the sap note

Answers (0)