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F110 for Customers

Former Member
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1,856

Hi

How to use the payment program F110 for Customer payments? Is it only to be used for collection from customers or also can be used for payment to customers(credit balance)?

What is the process for collection from customer through F110? My understanding is that, if we have an automatic debit authorization from our customer and if we maintain the customer bank details in the Master data (Payment transaction tab), the payment program F110 will output a list of dues from customers based on payment terms and we can send this list to our bank for further collection from our customers bank. The list will output the customer bank details maintained in the master data so that our bank can contact these banks for collection. Is my understanding correct on the collecting customer payments?

Is it also possible to pay to customers for any credit balances through F110 and how feasible is this if there are multiple line items?

Any advice on use of F110 with respect to customer payments is highly appreciated

Thanks

Shiv

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Answers (1)

Answers (1)

Former Member
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We use F110 for refunding the customer automatically. We can print cheques by using RFFOUS_C to pay money. We can also pay to our vendors using the same. F110 is not used for collection. For collecting money we will use lock box or manual clearing f-28.

Regards

Nik

Former Member
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Thanks for the response Nik...

Take a scenarion where your customer has given you an automatic debit authorization to collect from his bank account. Wouldn't in that case F110 be usd for collecting incoming payments. F110 will clear the AR open items based on the due date, and a file will be generated by the program to be send over to our bank with the bank details of custome for collection.

I was just wondering if we can use F110 for this kind of a scenario

Thanks

Former Member
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Hi,

As the name suggests....It is used for payments.

Aravind

Former Member
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Hi,

You are right you can collect payment from customer by following the follwing steps.

For deducting payment from Customer To enter bank details, proceed as follows:

1. Create a customer master record by choosing Master records

2. ® Create from the Accounts receivable menu. Select the account group, enter an account number (if necessary) and the company code, and choose Enter.

3. Enter the address and control data.

4. Select the tab page for Payment transactions. On this screen, enter the bank country, the bank key, the account number, and a control key (required in France, for example). In addition, you can enter a bank type for the payment program and indicate that automatic debit authorization is allowed.

1. If no master data exists yet for the specified bank, the system displays an additional window, in which you can enter bank master data.

2. Enter the master data for the bank.

3. Choose Enter to return to the entry screen for customer master records.

If you want to change or add to the bank master data, position the cursor on the appropriate bank and choose Bank data. The system displays the dialog box for entering and maintaining master data. You can enter details about customersu2019 payment cards under Payment cards.

In addition to the above you also need to configure the payment method to have incoming payments in the Bank configuration for Automatic payment run in FBZP.

Regards

K.R

former_member348872
Active Contributor

Define seperate payment method for autodebit.

change partner profile attached to housebank by adding message type "DIRDEB".

When you run F110 for customers, program RFFOEDI1 will generate idoc file this will be sent to bank for further processing.