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error when trying to add Employee Master Data - internal error -7708

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Hello expert

when trying to add employee master date we recieve error " internal error -7708' can you please assist ?

thanks

keren

Accepted Solutions (0)

Answers (2)

Answers (2)

kothandaraman_nagarajan
Active Contributor
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Hi,

It may be due to add-on. Please stop add-on if any and then try.

Thanks

Johan_H
Active Contributor
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Hi Keren,

Please close the B1 client and open it again. Then try again.

If you still get the error, are you trying to duplicate another employee master data or are you trying to create one from scratch ?

Is there any error message ?

Regards,

Johan

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Dear Johan

there is no option in SBO to duplicate employee master data.

customer tried to exit several times and  it didnt help.

the error is internal error -7780.

kind regards,

keren

Johan_H
Active Contributor
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Hi Keren,

Can your customer reproduce the issue on another machine ?

Regards,

Johan