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Error "Could not determine the number of Products" when using the App 'Export Master Data'

Monisha_Sivaram
Advisor
Advisor
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Hello SAP S/4HANA Cloud Community,

I work in Product Support for S4HANA Cloud and I'd like to share questions I receive through incidents with the Cloud Community as I think it would be beneficial to share the information.

Question : Error "Could not determine the number of Products" appears when using the App 'Export Master Data' - Product

Accepted Solutions (1)

Accepted Solutions (1)

Monisha_Sivaram
Advisor
Advisor
0 Kudos

Please check the role assigned to the user ( for example SAP_BR_PRODMASTER_SPECIALIST or SAP_BR_BUPA_MASTER_SPECIALIST ) has Write access set as "No Access" which is Read Only Mode.

For Exporting, Write Access is required.So please update the Business Role and set Write access as "Unrestricted" in the Maintain Business Roles app.

Please refer to the below KBA for same

2772574 - Error "Could not determine the number of " when using the App 'Export Master Data'

https://launchpad.support.sap.com/#/notes/2772574

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