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Error modifying the request ESEPXXXX

Former Member
0 Kudos

Hello Experts,

I am getting Error " Error modifying the request ESEP" when RM am submitting request for counseling.I have check required configuration,but dont find any issue.Please help urgently.

Config,

i TRIED TAKING TRACE ALSO,BUT NOT ABLE TO UNDERSTAND WHERE IS THE ISSUE.BELOW IS THE TRACE LIST

Request for quick help

Thanks

Viru

Accepted Solutions (1)

Accepted Solutions (1)

former_member182426
Active Contributor
0 Kudos

check the Workflow WS77900166 you make it as general task or not and also assign that user to any employee number in IT0105 subtype 0001.

dsharmak
Advisor
Advisor
0 Kudos

Dear,

For this error, please check the WorkFlow

WS77900165
WS77900166

you would have defined the agent assignment as No General Task, Please change it to General Task and then retest the scenario again.
Please check the screebshot also for your help.

You should not get error anymore.

Best Regards,

Deepak.

Former Member
0 Kudos

Hi Deepak,

We did the same,till same issue exist.

Regards

Former Member
0 Kudos

Dear Mr. Deepak Kumar Sharma,

I am facing the same issue but in my case all workflows are change to General Task and still the issue exists.

Answers (1)

Answers (1)

0 Kudos

Run the report HINUEATP & check once !!

Former Member
0 Kudos

Nope Ravi,

Still same error