Error in Net Value in Return Order

[Former Member]

Hi Guys,

User is raising the Return order along with free goods return sample. The return order is not calculating the return value and is showing the Net value as zero. There is the return value of Rs 7859.

Also in Credit for return Billing document ZG2 the document is giving the credit note for free samples & not for the regular return item. The document is adding the credit note value of all free samples & negating the value of return order item. Ideally it should not raise the credit note for free samples as the value of free samples is zero & should raise the credit note for return order item.

Can you please suggest the remedy for this issue.

Regards,

R S K

[Lakshmipathi]

Your post is not fully explained.  When you say the return order is not fetching the value, have you checked your pricing procedure, validity period of condition record and most importantly, whether the preceding document is not cancelled.

It is very obvious that if the system is considering values even for free items, then you need to check your item category where you should have set it for Relevant for Pricing.

G. Lakshmipathi

[Former Member]

Hi RSK,

Please check the copy control settings maintained at item level for Invoice to Return order.

Transaction- VTAF, The pricing type should be "D" and if its modified check with ABAP.

Thanks,
Sid