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Error for SAP Case Documents

Former Member
0 Kudos

Dear Experts,

Can you please tell me while opening any of the Sap Case Documents i am getting error.

As well as at SME i am getting the same error while opening any of the SAP case docs.

Can anyone tell me what  is happening, why its not opening.

Thanks in advance,


Accepted Solutions (1)

Accepted Solutions (1)

Active Participant
0 Kudos

Hi Anant,

I do have the same problem.

The workaround is to access the case documents from the " Solve Problem or report Incident" link available in the help center. In the next screen type a quick descritpion of the issue and the case documents will be available for reading.

Hope this helps !


Active Contributor
0 Kudos

Same issue, same solution.

Best Regards,


Answers (1)

Answers (1)

Former Member
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Dear Mr. Patel.

We have an known issue with fix going to be applied on 7th april however you can create an incident from your system to validate it this is same issue.

If the issue is same then this will be resolved by 7th April if not we will check further.

Kindly share the IE version, advanced LAN settings and which all user facing the issue in your incident.

You can refer this page and ask support to contact me via internal communication so that i can share the hotfix ID with them for cross-verification.