ERP6 Ehp5 to Ehp6 upgrade - R3load, disp+work issues with MOPZ selected files

[Former Member]

Hi,

I have stared the first run through of the upgrade process on our Sandbox system of an ERP Ehp5 SPS7 to ERP6 Ehp6 SPS5 ABAP only upgrade. The stack file and associated download files were calculated on our solution manager MOPZ session. The SUM tool downloaded based on the MOPZ session.

However, when running the Extraction phase of the process in SUM an error is encountered in the TOOLVERS check with the R3load program.

SAPup> Starting subprocess with PID 13107250 at 20130108162754

    ENV: DIR_LIBRARY=/usr/sap/Q3K/DVEBMGS00/P6/abap/exe

    ENV: LIBPATH=/usr/sap/Q3K/DVEBMGS00/P6/abap/exe:/usr/sap/Q3K/DVEBMGS00/P6/jvm/jre/lib/ppc64/server:/usr/sap/Q3K/DVEBMGS00/P6/jvm/jre/lib/ppc64:/usr/sap/Q3K/DVEBMGS00/P6/jvm/jre/../lib/ppc64:/usr/sap/Q3K/DVEBMGS00/P6/jvm/jre/lib/ppc64/jli:/usr/sap/Q3K/DVEBMGS00/P6/jvm/jre/../lib/ppc64/jli:/usr/lib:/lib:/usr/sap/Q3K/SYS/exe/run:/oracle/client/10x_64/instantclient

    ENV: NLS_LANG=AMERICAN_AMERICA.WE8DEC

    ENV: ORACLE_BASE=/oracle

    ENV: ORACLE_HOME=/oracle/Q3K/112_64

    ENV: ORACLE_SID=Q3K

    ENV: PATH=/usr/sap/Q3K/DVEBMGS00/P6/abap/exe:/oracle/Q3K/112_64/bin:/home/q3kadm:/usr/sap/Q3K/SYS/exe/run:/usr/bin:/etc:/usr/sbin:/usr/ucb:/home/q3kadm/bin:/usr/bin/X11:/sbin:.

    ENV: SAPDATA_HOME=/oracle/Q3K

    ENV: SAPSYSTEMNAME=Q3K

    ENV: auth_shadow_upgrade=0

    ENV: dbms_type=ORA

    ENV: dbs_ora_schema=SAPSR3

    ENV: dbs_ora_tnsname=Q3K

EXECUTING /usr/sap/Q3K/DVEBMGS00/P6/abap/exe/R3load  -v

exec(): 0509-036 Cannot load program R3load because of the following errors:

rtld: 0712-001 Symbol guesses was referenced

      from module R3load(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol floor was referenced

      from module R3load(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ceil was referenced

      from module R3load(), but a runtime definition

      of the symbol was not found.

rtld: 0712-002 fatal error: exiting.

SAPup> Process with PID 13107250 terminated with status 255 at 20130108162754!

I have double-checked that the correct kernel release was selected during the MOPZ session and it was - AIX 64 bit, Oracle Non-Unicode.

I have also performed a "./disp+work -V" of the kernel file included in the MOPZ download and it exhibits the same. Whereas "R3trans -v" is ok.

q3kadm> ./R3trans -v |more

This is ./R3trans version 6.23 (release 720 - 31.10.12 - 20:12:06).

--------------------

R3trans information

--------------------

kernel release                720

kernel make variant           720_EXT_REL

DBMS client library           OCI_102,

DBSL shared library version   720.00

compiled on                   AIX 1 6 00C7B8024C00 for rs6000_64

compiled for                  64 BIT

compilation mode              Non-Unicode

compile time                  Dec 14 2012 21:42:01

update level                  0

patch number                  324

source id                     0.400

I have downloaded the latest R3load from the SWDC but this makes no difference to the error received so it appears not to be limited to this AIX LPAR SAP environment.

The existing ERP 6 Ehp5 kernel files are completely fine :-

q3kadm> R3load -v |more

--------------------

R3load information

--------------------

kernel release                720

kernel make variant           720_REL

DBMS client library           OCI_102,

DBSL shared library version   720.00

compiled on                   AIX 2 5 00092901D600 for rs6000_64

compiled for                  64 BIT

compilation mode              Non-Unicode

compile time                  Mar 16 2012 20:29:52

update level                  0

patch number                  112

source id                     0.201

It seems there may be a problem with the 720_EXT_REL kernel for the AIX 64 bit Non-Unicode Oracle platform.

I am using the Oracle 10.2 client in this configuration but I can't see anything that suggests there may be an issue with this.

I've also opened a message with SAP but thought I'd try asking if anyone has seen anything similar before.

Regards,

Brian.

[Former Member]

Hi Brian,

First try with latest R3load file. Download the latest R3load file for AIX+Oracle. Based on your input regarding OS, DB and Kernel, latest R3load version is 221.

Next approach will be update your Kernel patch to the latest one and try.

Also I would like to bring one point , please check in PAM whether EHP6 support Oracle10 on AIX ?

Regards,

Dipam

[Former Member]

Hi Dipam,

I'd already tried with the latest kernel patches for ERP6 Ehp6 but the same errors occured. Mt Oracle DB release is 11.2.0.2 but when we upgraded before to ERP6 Ehp5 only the Oracle 10.2.0.4 V5 was in the upgrade DVD's used.

I shut everything down and updated the Oracle client to 11.2.0.2 and started Oracle/ SAP. Now the R3load -v works when testing the version that the SUM tool is using for the Ehp6 upgrade.

So now it seems the R3load program that was provided by the MOPZ session for the Ehp6 upgrade must need the Oracle 11.2 client in place - I also looked on the PAM but couldn't see where the supported Oracle Client levels were recorded - I could only see that Oracle 11.2 was the only supported DB release for this SAP Kernel 7.20 EXT 64-Bit for AIX.

SUM tool re-started and after retrying the failed TOOLVERS step it finished the step ok this time and the upgrade phase proceeded to the next step.

Regards,

Brian.