on 2021 Sep 03 5:59 PM
Hello Community!,
I am writing to seek some direction in regards to implementation of Empties Management. Before i get on to the specifics, i would like to mention that i have extensively researched about the topic here on "answers.sap.com", I have also read through the guidance provided by SAP, unfortunately that too didn't help.
I need clarification on few areas related to setting up the configurations/master data and running the process it self.
Business: Selling Beverage
Q1: Business charges its customers for a full bottles of beverages and a nominal amount for empties. I need to track empty bottles with customer and issue a credit note when empty bottles are returned back, please advise best practice/process to implement the same.
a) use standard sell from stock process i.e. include 2 line items in Sales Order one for FG and one for empties, create delivery, post GI, create and post billing document; and for receiving empties create return SO with ref to billing document, create delivery, post GR for the empties and issue out the credit note. OR
b) or implement Empties Management in Sales and Distribution (SD) (whilst i have read through the process as described by SAP here, unfortunately i couldn't understand what's written/perhaps got confused with the way the process flow was described (usage of word return in brackets)
Q2: Assuming Empties Management in Sales and Distribution is the right way to track, can someone please advise what is the right way to create sales BOM? FYI..I have created a Sales bill of material of type 5 for a full product material, should it have FG + tied empties or FG+ tied empties + untied empties?
Q3: Extension of Q1, If i were using empties management how does the sales and billing document read like?, some of these are draft questions so pls bear with me as SD is not my sweet spot and i don't know what empties management is.
a) The net value of SO is expected to have charges for empties material as well?
b) Should delivery reflect 2 line items (1 each for full product and empties)?
c) Customer should be billed for the full product and empties?
d) Can we create return order without reference to billing document?
I would like to thank you in anticipation of your answers and for your patience in reading through this long note.
Cheers,
Kushal T
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