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Employee Workplace Contact Data empty

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Hi Everyone,

after we hire employees in SAP ByD their Employee Workplace Contact Data is empty. We would assume that Workplace Contact Data would be transmitted automatically from the organization unit in the organization structure the employee gets hired in.

E.g. Employee gets hired under the business residence in Germany Hannover, within the organization unit Back Office we would expect the following:

Someone idea whats wrong?



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Dear Manuel,

I hope this message finds you well.

  • Since there are several cases in which organizational changes are meant only as changes in the reporting line unit or manager reallocation, the employee workplace address does not change automatically when changing details in the employee's organization assignment.
  • This is a design decision to avoid incorrect changes in the employee addresses when performing minor organizational changes.

Refer to KBA: 3118957 - Employee Workplace Contact Address Not Updated Automatically Upon Change of Org Unit Addre...

Please feel free to reach out to us incase of any concerns.

Thanks and Regards,