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Emailing Activities with attachments from SAP

Former Member
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49

Our customer is on 88 PL 18 using MS Outlook 2010. They are using Outlook integration.

They send out Activities from SAP throughout the day. A few of the sales members notice when they have several attachments included in the Activities and sent it as an email from SAP they get an error of B02069, Failed to send E-mail via Microsoft Outlook. The latest example was 4 attachments in a Activity. It is not a size limit issue as the 4 attachments only totaled 2 mg yet the error noted above popped up.

Is there a limit on the number of attachments in Activities. Could this be an issue with the B1_shr folder?

Tried this and no go,

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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Hi,

The size of 2mb might be matter here. Have you checked if you have any bigger size email message sent out without problem in regardless of number of attachments.

Thanks,

Gordon

Former Member
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They have a higher limit then that through Outlook and attachments, so that is not the issue.

Former Member
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The limit in Outlook and attachments setting would be a different story. You need to check if they have historical email sent from SAP with a bigger size or not.

Former Member
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Closed