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Email Order Confirmation

Former Member
0 Kudos
70

Hi all,

Quick question:

Is email order confirmation to cust standard Webtools functionality or is it something that needs to be created and added to the website?

Thanks,

John

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi John

This is standard functionality.

Make sure you associate the invoice mail template to a theme and it should work

Former Member
0 Kudos

Hi Bryce,

where is the Email Order Confirmation template?

I only found:

1. Invoicetemplate

2. Campaignsend

3. Emailtofriend

4. forgotpassword

5. general

6. ordershipped

7. quotetemplate

8. requestblock

9. ticketassign

10. ticketconfirm

11. ticketreply

Did I miss something during the setup/installation??

Thank you.

Former Member
0 Kudos

Invoicetemplate is the one that gets mailed as well as being visible to the user after checking out for printing.

Also make sure that your messaging is set up properly in the admin. I generally have the best luck using the SMTP server that is built into IIS on the web server over using an external mail server.

Answers (0)