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Email notification not appearing in SOST

Former Member
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Hello Folks,

Hope you all are doing good.

We are facing a critical issue in Production System, where in the email notifications of F110 payment run are not appearing in SOST.

This would be a common issue with the variant. But, the confusion here is the notifications of payment run only on tuesdays in not appearing in SOST for Jan and Feb.

For rest of the months, it is working fine.

Unfortunately, due to house cleaning process, all the batch jobs will be deleted by SAP by default. Hence, there is no log we could see in F110 to identify the root cause.

Please help to find out the root cause for this issue, there is no clue I could see in the system.

Kind Regards.

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member229024
Contributor
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Hi Gincy,

Pls. check below setups:

1. Check the vendors involved in Tuesdays F110 run and check the master data for email field value.

2. Check for that payment method the payment advice settings in FBZP-company code data for payment method

3.Check the variant used for Tuesdays run has similar settings as other successful ones.

The program could be RFFO_AVIS_FAPYM or RFFOEDI1.

Finally, the log could have given more useful info about this issue.

Cheers,