EIC- Activity search

[Former Member]

Hello EIC gurus,

We are having issue on Activity search eg: , you created case(ativity) and saved it( noted activity number) then again i am trying to search for the same activity(case) but it is not pulling in search however if we clear system cache memeory then it is coming - Any idea? will it be indexing issue on table.

Thanks,

Ravi

[Pazahanick_Jarr]

This is not standard behavior as we have not encountered this issues at other ERP EIC customers. I would double check all your configuration and if you are still encountering the issue put in a customer message.

Hope this helps.