cancel
Showing results for 
Search instead for 
Did you mean: 

Dunning Wizard not printing default form

nalamo
Participant
0 Kudos
82

Running B1 2007 PL49. We modifed forms for each dunning letter and set the modified version as the default. We created a level for each letter, then, created a dunning term and assigned each letter. We assigned this term to all customers. We have double checked that the modfied letters are the defaults.

When we run the wizard, the system form prints out rather than our modified version. We created a new term, assigned the same letters, and ran the wizard again. This time no printing occured even though there were business partners with invoices in the results screen.

What are we missing that we can't get our custom letters to print?

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi,

If nothing is print out, 9 out of 10 is due to wrong editing. You must not delete any system fields. You may only hide them.

Thanks, Gordon

Answers (0)