I have the automated dunning wizard how to guide and things seem to work fine and I get the process.
Problem is... I don't see anything after I run the wizard. No accounts receivable entry, nothing in incoming payments, nothing. It shows in history but that's pretty useless if you want to receive the interest.
Is this dunning wizard system just an escalating scare tactic? Not sure why it isn't actually adding any interest.
Also to note, does this have anything to do with the payment terms Interest % on Receivables? This field seems to do nothing.
Any help would be appreciated, no theoretical answers, hopefully someone has actually been using this process.