on 2012 Oct 15 1:34 PM
Hi,
I know the standard functionality about dunning procedure in SAP FI. Anyway we need some more functionalities, is it available in standard SAP FI? :
-to send automatic email to the customer before the payment date, for example 3 days before, to remind the customer to pay?
thank you.
Hi
Think in other correspondence. Use F.27 or account settlement (use as a template SAP06 and the report RFKORD10). Perhaps you can create your own report using RFKORD10 as a template and add in the selection screen the due date. After you can send the emails using the BTE 2310 (see SAP Note 1360070 - E-mail function for correspondence). Create the proper selection for sending the open items 3 days before maturity.
I hope this helps you
Regards
Eduardo
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