cancel
Showing results for 
Search instead for 
Did you mean: 

dunning notice not displayed after several attempts

0 Kudos

Dear sir ,

I have posted a customer invoice  posted on 24th August.i want to sent dunning letter for this.but not able to generate

i am attaching snapshot for dunning procedure and intervals or your kind information

please see is there any wrong data mentioned

Accepted Solutions (1)

Accepted Solutions (1)

former_member229024
Contributor
0 Kudos

Hi Ritesh,

When is the due date of customer invoice posted on Aug-24? even if its immediately, as per the settings of dunning procedure the min.days in arrears is 5 and grace period is 3, that means to dun the invoice due on same day (aug-24), considering its only one item in the account min. days needed is 5 i.e. on Aug-29 the item can be dunned.

Cheers,

Answers (0)