Dump while creating Down Payment from sales order for a particular account

[SAPSupport]

When you choose "Create Down Payment", the system opens the input screen. We have filled this out, confirmed with OK and then a window opens with an error message.

This happens only for sales orders created for a particular account. 

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[SAPSupport · Accepted solution]

Dear Customer, 

The reason the system is generating an exception is because a currency was not maintained for the Sales Organization inside the Sales Data tab of the Customer Account being used in the Sales Order.

Due to this, no pricing terms is created on the Down Payment request and therefore no instance for price and tax is generated.

You can refer to the KBA "3072252 - Exception When Creating Down Payment From Sales Order"

Best regards,

Arjun T H

SAP Product Support