DTW Import of Service Items

[Former Member]

Experts,

I need your guidance on DTW of service items. I have created Service Item Group and I am trying to import DTW file. I have set the ItemClass to 1 (Service). When I import my file, I get the following error:

Service Category is missing. OITM.ServiceCtg Application defined or object defined error.

I notice that the template has only Service Group field and not Service Category field. So I browsed through maintain interface of oItems and could not find service category field. Am I missing something?

Please let me know how to proceed further.

Thanks,

Arun

[Former Member]

What B1 version, PL and localization are you using? I could not find this field even in 8.8 table.

[Former Member]

Hi Gordon,

2007B - (8.60.00.39) SP:00 PL:17. The field is right below Item Category on the form.

Form=150 Item=2021 Pane=6 Variable=1 OITM,ServiceCtg. This value is entered as selection from drop down list.

Thanks,

Arun

[Former Member]

I am afraid it is only available to your version and localization. It may not be exposed to DI API.

[Former Member]

Arun,

You need to use itcService instead of 1 for ItemClass field.

Thanks,

Gordon

[Former Member]

Hi Gordon,

I don't think that is the issue as DTW did not throw up an error for invalid itemclass (the field is ahead of service group and i believe it went through the validation). Anyways, I did replace with itcService and import.

I still get the error "Service Category is missing".