on 2009 Mar 10 7:18 PM
HI Guru's
When i run the dunning run for customer, When customer is have line items with document(DZ-incoming payment), It is giving message in log document has payment method for incoming payments, no dun.notice.
Acutally i am unable to see any payment method for these line items. Why then above message is coming. Any sap standard documentation for this?
When i change payment manually at line item level and if i run the dunning program, it is working fine.
How to solve this issue without changing payment method in line items
Thanks and Regards
Ramarao.
Hi
When a line item is having a payment method, you can not generate a dunning notice. Because the payment method is related to automatic payment. You can only link this customer line item with vendor open item. Hence when you run APP, this line item is automatically cleared.
If you do not have any connection with vendor open item for this customer, you can not dunn this line item.
The only possibility is that, you need to block the line item till the payment is received. If a line item with payment method is blocked for payment, the system picks up the line item for dunning.
Try this and let me know.
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