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Delivery PGIed but TO still open

amelia_li3
Explorer
0 Kudos

We are encounter a situation which TO is not fully picked, but the corresponding delivery is already PGIed.

Now one TO item remains partial open and the inventory would show putaway request to storage type 916.

This source of this TO item from SU managed bulk area and was partially confirmed. The rest of it can not be either cancel or do zero confirm.

How to correct this?

Thanks

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amelia_li3
Explorer
0 Kudos

Issue Sloved by reverse billing invoice->reverse PGI->Confirm Zero for remaing quantity on TO

PGI again, generate billing invoice again.

Thanks for everyone's input.