cancel
Showing results for 
Search instead for 
Did you mean: 

Delivery date and approval procedure

Former Member
0 Kudos

Hello,

My customer has the next problem. He generate a purchase order after approval procedure was ended. sometimes he wants to update the delivery date field in the row of the purchase order, but he can't do so because approval procedure restrict any changes in row level.

what can be done to solve it.

thank you all

Accepted Solutions (0)

Answers (2)

Answers (2)

keith_taylor2
Active Contributor
0 Kudos

This is a problem with approvals - once approved no changes can be made.

former_member583013
Active Contributor
0 Kudos

Joseph,

An approved document cannot be changed (updated). We need to look at other options.

Suda

Former Member
0 Kudos

Hello Suda,

We are stuck in this situation.

In the one hand the customer wants use approval procedures to approve the purchase ordrers and in the other hand he wants to update delivery date according to supplier confirmation.

This is a real process that SBO is not support.

what are you suggest to solve the situation

Thanks a lot

Joseph

Former Member
0 Kudos

As others said, Approved Documents cannot be amended.

As a workaround, close the document manually. Then duplicate the document with new Delivery Date. Now this document goes for approval again.

Former Member
0 Kudos

It is always very interesting how people seem to simply accept that the system can not perform basic functions.

In our company, we are facing some critical issues because of this problem. E.g: a purchase order has been approved and teh supplier rings to inform us of supply delays. The procurement officer can not update the delivery date on the purchase order to document the updated delivery day.

This is obviously causing some major drama at the warehouse as they rely on the delivery date of purchase orders to prepare the space required to receive goods.

This is also impacting the work of the procurement manager who will possibly ring the supplier to inform him of delays when relasticly, the company has already been informed.

The approval process in SAP Business One is lacking a basic function of "loop" or simply a system to identify non critical fields which can be updated once the document has been approved (like a date, some remarks etc.).

SAP, it is time to work on a few basic ERP things.

Vincent Motte

Former Member
0 Kudos

Hi Vincent,

In version 2007 it is possible to change information like dates, remarks, etc. after the approval and it will not trigger the process again.

Regards,

Nat