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Customers Not Allowed Backorders

0 Kudos

Hello,

I have a customer that does not want any backorders. Would this just be a matter of deleting the line off of the sales order or is there perhaps something in the customer master that could cancel these lines on the orders?

Accepted Solutions (1)

Accepted Solutions (1)

davide_delmonte
Participant

Hi Sarah, I had similar requirement in my projects, and we set the "Max. partial deliveries" to 1 in customer master (sales area data - shipping tab), to indicate that the customer doesn't accept backorders.

Then we create a scheduled report that checks open orders with partial delivery and automatically updates the items with a rejection reason.

Hope this helps

Answers (0)